To recover your username and password, visit the portal’s main page and click the “forgot username/password” link. To reset your username and password, or to change the main contact on your store’s account, contact Specialized Printed Products at printing@sppdirect.com or 260-483-7075.
While each partner is responsible for the costs of the materials they have printed through the portal, the portal itself is a free service to all Best-One partners. If you have questions, please contact John Zarse at info@sppdirect.com.
Yes! A pdf proof will be emailed to you, and production will not continue until you approve it.
To change or cancel your order, contact Specialized Printed Products at printing@sppdirect.com or 260-483-7075.
If you have a question about your order after you receive it, please contact Specialized Printed Products at sprinting@sppdirect.com or 260-483-7075
Shipping is included on most items. If you have a question about shipping on a specific item please call our office260-483-7075. Shipping costs will be a separate line item on your invoice.
The length of time it will take to print and produce your order is dependent upon the product you select but most items will ship in 3 - 4 business days after approval of proof. If you have a “rush” project and need it before the time projected, or if you have questions about shipping, please contact Specialized Printed Products at printing@sppdirect.com or 260-483-7075.
If you do not have any changes to a previous order, you can place a straight reorder. To do this call us at 260-483-7075 or email at printing@sppdirect.com.
An invoice will be mailed to you when your order is shipped. If you would like to make other invoicing arrangements, please contact Specialized Printed Products at printing@sppdirect.com or 260-483-7075.
Yes, credit card payments can be made at the time you place your order by calling us at 260-483-7075.
Yes! If you can’t find the product you need to have printed in the portal, please contact printing@sppdirect.com or 260-483-7075. Additionally, please feel free to contact the Best-One marketing team with your printing needs, John Zarse at info@sppdirect.com. We will work with you to help you find a solution.
All questions regarding logos and Best-One Tire & Service brand standards should be directed to John Zarse at info@sppdirect.com.
Absolutely! This portal in intended to be a tool for Best-One partners, and we want it to be as useful and effective as possible. Any suggestions or comments can be directed to John Zarse at info@sppdirect.com.
A QR code is a two-dimensional matrix barcode that can be scanned and read by a smartphone. QR codes are easy to create and can be printed on your promotional materials, business cards, billboards, and ads. When a customer “scans” your store’s QR code with a smartphone, they will be directed to your website (or whatever webpage you tie to the QR code).
Many of the forms available on the portal have a “duplicate form” option. With a “duplicate form” option, your form will be two attached pages, and anything you write on the top page will be transferred to the second page. This allows you to create a “copy” of the form for either recordkeeping or to give to your customer. If you have questions about this option, please contact Specialized Printed Products at printing@sppdirect.com or 260-483-7075.